Pro-guard East Africa

FAQ

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02.

Frequently Asked Questions

01.

Products & Technical Specifications

  • What types of security wire products do you manufacture? We manufacture and supply high-quality chain link fences, concertina razor wire, and barbed wire designed for maximum perimeter security.
  • What are the specifications of your barbed wire and razor wire? We use premium Galvanized Iron (GI) wire for manufacturing. Our products feature high zinc coating quality (typically 60–90 GSM) to ensure excellent rust resistance and long-lasting durability against harsh weather conditions.
  • Can I request specific wire gauges or sizes? We manufacture products in various dimensions and wire gauges, including standard Gauge 16 wire, depending on your project requirements. Please contact our team with your exact specifications for a custom quotation.
  • Where do you source your industrial raw materials? We source our high-grade industrial raw materials globally from trusted international suppliers and reputable regional steel mills in both Kenya and Uganda to guarantee consistent quality across all our manufacturing batches.
  • Do you handle large-scale commercial or institutional orders? We have the technical capacity and machinery to process high-volume industrial orders, commercial projects, and wholesale distributions efficiently.
  • What are your delivery and shipping options? We supply and deliver our security wire products across Kenya and the wider East African region. Delivery timelines and costs depend on the size of the order and the specific destination.
  • How can I request a quotation or a Proforma Invoice (PI)? You can request a quote directly through our website’s contact form, via email, or by calling our customer service line. For large or custom orders, we will issue a formal Proforma Invoice detailing the pricing and specifications.
  • What payment methods do you accept? We accept secure bank transfers and popular mobile money platforms like M-Pesa and bank transfer to make transactions convenient for our clients.
  • Are your invoices tax-compliant? All our transactions, invoices, and receipts are fully tax-compliant and generated in accordance with Kenya Revenue Authority (KRA) eTIMS regulations.

4. Custom Orders & Specifications

Yes, we specialize in manufacturing tailored security solutions. Whether you need a specific wire gauge, unique roll lengths, or customized barbing distances, such as 10cm, 12.5 and the standard 15 cm; and most importantly, we can configure our manufacturing machinery to meet your project’s exact blueprints.

Because custom setups require adjusting our industrial production machinery, custom specifications are generally subject to a minimum order quantity (e.g., specific tonnage or minimum roll volumes). Please contact our sales team to discuss the scope of your project.

Production timelines depend on the size of your order and our current manufacturing schedule. Once we agree on the technical specifications and receive the initial deposit or approved Proforma Invoice (PI), we will provide a firm production and delivery timeline.

Yes. For large commercial clients, distributors, and logistics partners, we can discuss customized bundling, packaging, and labeling options to streamline your supply chain

05.

Fencing & Site Installation

Yes, we don’t just manufacture the materials; we can also handle the complete installation. Our team provides professional, on-site fencing installation services for residential, commercial, and agricultural properties across Kenya to ensure your perimeter is highly secure and built to last.

We work with a variety of fencing posts depending on your budget and security needs, including treated wooden posts, concrete posts, and heavy-duty galvanized steel pipes (GI pipes) for maximum durability against weathering and tampering.

Absolutely. This is one of our most popular high-security configurations. We frequently build fences using a robust chain link foundation, topped with standard barbed wire or concertina razor wire on Y-shaped brackets for maximum deterrence.

To provide an accurate estimate, we look at the total acreage or linear meters of your perimeter, the terrain type, and your chosen combination of wire products and posts. Contact us today, and we can schedule a site assessment or calculate a detailed quotation based on your property dimensions.